CONSUMER AFFAIRS Gaborone

About CONSUMER AFFAIRS Gaborone

Any consumer whose interests/rights are violated and having not obtained redress from the business may lodge a consumer complaint of unfair business practice.

A consumer is defined in the Consumer Protection Act 2018 as “any person or non-profit making organisation to whom or to which any commodity is offered, supplied or made available, where such person or organisation does not intend to apply the commodity for the purpose of resale, lease, rendering services or the manufacture of goods for gain."